Terms and Conditions
We do not share your personal information with any third parties.
Payment plans are available in two formats...
Option A - 20% non-refundable deposit on total cost, gecko(s) + shipping, with full payment made within 30 days of deposit.
Option B - 30% non-refundable deposit on total cost, gecko(s) + shipping, with full payment made within 60 days of deposit.
All gecko shipments are through FedEx, via Reptiles2You.com services, next-day delivery. We ship Monday through Wednesday. If an exception for a Thursday shipping day is needed, it can be considered.
Satisfaction and Live Arrival Guarantee:
Geckos MUST weigh at least 15 grams before we will ship.
Geckos listed as 'TSM' or 'TSF' are not guaranteed for the predicted sex. This only indicates the temperatures they were incubated, should result in the expected sex but is by no means, a guarantee. Sex will not be guaranteed until the gecko has reached 20+ grams.
If you are not satisfied with your purchase for any reason, please contact us immediately and we will gladly replace the gecko(s) (if replacement is available), or offer full refund with exception of return shipping costs.
Please note, we reserve the right to take whatever action we deem necessary, as it pertains to the shipping of our geckos. Hold for pick-up requests, due to weather or any other reason, will only be available at FedEx locations approved by Reptiles2You.com.
Live arrival is guaranteed. Any DOAs MUST be reported within 2 hrs of receipt, and proof of death (photos and/or video) will be requested as well. Failure to have someone present at time of delivery will void live arrival guarantee.
All sales are considered final after 24 hrs.